SHIPPING & RETURNS

SHIPPING

Domestic: We offer free ground shipping in the contiguous Italy on all orders, excluding furniture. Shipping to this zone is offered at a calculated rate that is available during checkout.

International: In the case of international orders, please note that all customs fees incurred during the fulfillment process are the responsibility of the customer.

RETURNS / EXCHANGES

To request a return or exchange please, go to the website sanninonapoli.it

sanninonapoli.it accepts exchanges or returns for a refund within ten days of receipt of the order. Returned merchandise must be free from any condition that would prevent it from being sold as new (including, but not limited to, wear, damage, stain, odor, or alteration). The original invoice, packaging, and tags must accompany the returned goods. Shipping costs are non-refundable and the value for every order is €50. In the case of a return for a refund, please note that the cost of return shipping will be deducted from the refund.

*All orders for made-to-measure clothing or furniture are final sale and not eligible for return or exchange.

**All vintage items are eligible for exchange or return for store credit only and cannot be returned for a refund.

Should you have any further questions, please email us at info@sanninonapoli.it

REFUNDS

We appreciate your patience while your refund is being processed. Once your return is received and inspected, we will send an email to notify you that we have received your returned item(s), and the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to the original method of payment. It can take between five and ten business days for a credit to appear on your bank or credit card statement.

Please contact us at info@sanninonapoli.it if you have any questions during this period.

EXCHANGES

We appreciate your patience while your exchange is being processed. Once your original order is received and inspected, we will send an email to notify you that we have received your returned item(s), and the approval or rejection of your exchange.

If your exchange is approved, you will receive confirmation and a tracking number once your new item has been dispatched from our warehouse. Please allow up to 3 business days for your new item to be shipped.

Please contact us at info@sanninonapoli.it if you have any questions during this period.

Should you have any further questions, please email us at info@sanninonapoli.it